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Stripe

Connect Stripe so Eric measures real sales and refunds, not just clicks.

How-to guide · Last updated 27 October 2026

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Eric reads your Stripe charges and refunds, so he can tie visits to money. He does not create charges, refunds or anything else in Stripe.

Connect Stripe

  1. Sign in to Eric. You need to be the owner of the business, or someone who Can change things.
  2. Open Connections from the menu on the left.
  3. Click the Connect your revenue row, then the Connect your revenue button inside it.
  4. Pick Stripe from the list.
  5. Your browser goes to a secure connection page and then to Stripe's own sign-in. Sign in and approve read access.
  6. You come back to Connections. Eric tells you what he can now read, or asks you one question to finish.

When it works you see: "Connected. I'm reading your past sales now — the count fills in shortly." Eric reads the past 90 days, then checks for new sales every hour.

Disconnect or reconnect Stripe

  1. Open Connections from the menu on the left (under Setup).
  2. Click the Connect your revenue row to open it. Stripe is listed with its status.
  3. Click Disconnect next to Stripe. Eric says what will happen; click Disconnect again to confirm, or Keep it.
  4. To connect again, click Add another (or Connect your revenue if nothing else is connected there) and pick Stripe.
Note: Disconnecting Stripe stops Eric reading it. The sales he has already counted stay.

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