Shopify app and orders

On a Shopify store, one app does two jobs: it adds Eric's tracking code to your store and checkout, and it lets Eric read your orders so he can count real sales. There is no code to paste.

Because the app adds tracking to your checkout, it has permission to install that tracking as well as to read orders. Eric does not change your products, prices or theme content.

Install the app

1. 1In Eric, open Connections, click Connect your revenue, then pick Shopify. (You can also start from the Shopify install guide.)
2. 2A box asks Which Shopify store is yours? Type your store address. It ends in .myshopify.com, for example your-store.myshopify.com.
3. 3Click Continue to Shopify.
4. 4On Shopify's screen, approve the app.
5. 5You come back to Eric to finish.

On Connections, Shopify then shows how far Eric has got, for example "Counting your orders. The last 60 days are on their way." If it says "Your checkout is covered. To count your orders too, install the app again from here and approve order access.", run the steps again and approve order access on Shopify's screen.

Disconnect Shopify

1. 1Open Connections, then the Connect your revenue row.
2. 2Click Disconnect next to Shopify.
3. 3Eric says: "This uninstalls my app from your store: I stop counting your orders, and my tracking comes off your store and checkout." Click Disconnect to confirm, or Keep it.

Eric asks Shopify to uninstall his app. If Shopify won't let him, he says so and shows Open your Shopify apps: uninstall the app there yourself. Uninstalling it from your Shopify admin at any time works the same way.

Common messages