Meet Eric documentation
Eric reads how people use your website, tells you where they get stuck, and shows you a fix before anything changes. These pages explain how to set him up and how to work with him.
Getting started
What Eric does and your first day with him.
Install the tracking code
Add Eric's tracking code to your website, platform by platform.
Connect your tools
Give Eric read-only access to the tools your business already uses.
Talking to Eric
Slack, Microsoft Teams and WhatsApp.
Findings, previews and tests
What Eric finds, how you see a change first, and how a test runs.
Reports
Your morning note and the weekly report.
Account and team
Businesses, websites, people and deleting your account.
Credits and billing
What uses credits and how to get more.
Privacy and security
What Eric collects, consent and cookies, and deleting data.
Troubleshooting and FAQ
Fixes for common problems, answers and a glossary.